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On Friday, September 26, our customer service will exceptionally be open from 12:30 p.m. to 3:00 p.m.

Documents for electricity customers

We have gathered the key documents for our electricity customers clearly and conveniently on one page.

General terms of electricity sales 2024

Herrfors’ general terms and conditions

Cacellation form for electricity sales agreement

Terms of use for services

Price fixing terms

Terms and conditions for Spot+ (private customers)

Terms and conditions for Spot+ (corporate customers)

Electricity prices valid until further notice since 1.9.2025

Do you have questions about the documents?

If you have any questions about a document or cannot find the information you need, our customer service team will be happy to help. Contact us by phone, email, or through our website – we will advise you on all matters related to electricity contracts.

  • Email: info@herrfors.fi
  • Mobile: (06) 781 5300
  • Location: Kauppiaankatu 10, 68600 Pietarsaari
  • Location: Rehutie 1, 84100 Ylivieska