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On Friday, September 26, our customer service will exceptionally be open from 12:30 p.m. to 3:00 p.m.

Join the district heating network

Reliable

A dependable heating solution all year round

Environmentally Friendly

A low-emission and energy-efficient option

Worry-Free

Simple operation with low maintenance costs

Cost-Effective

Competitive pricing and predictable costs

Connecting to the district heating network is easy with the help of our professionals!

This page will guide you step by step through the district heating acquisition process. The process is clear and can be completed conveniently online.

1. Contact us

Contact us to check whether your property can be connected to our district heating network. You can also reach us by phone, email, or by visiting our offices.

Contact us well in advance before you need heating

We will ask you for the necessary information for the connection and send you an offer along with an estimate of when heating can be made available.

2. If district heating is available, you can submit a request for an offer.

We will visit the property or construction site and plan the pipe layout and connection point.

To prepare a connection offer, we need the following:

  • The customer’s contact details
  • Property information
  • Desired start date for district heating connection
  • For larger properties (other than single-family houses), a heat demand plan prepared by a third party is required.
3. Herrfors provides an offer for connecting the property to the district heating network

The offer includes:

  • Delivery content and connection fee
  • Estimate of additional costs
  • Installation schedule
4. Review the contents of the offer and order the connection

We prepare a contract based on the offer and carry out the connection according to the agreed timeline.

5. We will carry out the property connection according to the agreed schedule

Once completed, we will have installed the district heating pipes into your property and a metering point that serves as the delivery boundary.

6. The heat exchanger is installed
  • The purpose of the heat exchanger is to transfer heat from the district heating network to the property.
  • You obtain this system from your HVAC installer, who is responsible for the installation in accordance with our instructions.
  • We are happy to assist you and provide additional information if needed.
7. Once the system is installed, we check that everything is in order and install the energy meter.

8. Welcome to our district heating network!
  • You can monitor your heating consumption easily via the MyHerrfors online service.
  • In case of problems, our district heating emergency service is available 24/7, all year round.