MyHerrfors – all your electricity contracts and consumption in one place
Monitor your electricity consumption, manage your contracts, and view up-to-date prices easily in one place. The MyHerrfors service brings electricity management closer to you.
MyHerrfors – Electricity management just for you
MyHerrfors is an online service that gathers all essential electricity matters in one place. Whether you are an electricity contract customer, district heating customer, or network service customer, the service provides you with the relevant information, functions, and tools. You can view invoices, manage contracts, monitor energy consumption, and update your contact details – securely and easily.
What can I do in MyHerrfors?
Matters related to contracts and moving
- Make a new electricity contract
- Submit a moving notification for the electricity contract
- Review your current contract
- Approve a renewal offer
Invoicing and payment
- Review invoices and payment details
- Download hourly consumption data + spot prices
Consumption monitoring and production
- Track your own electricity usage
- Track your own district heating consumption
- Review the amount of your own electricity production
Contact details and feedback
- Update your phone number and email address
- Send feedback to customer service
Why use MyHerrfors?
One place for everything
We are building new wind farms and maintaining our own hydropower plants. We are piloting the use of solar energy as part of our production.
Consumption information
The share of fossil fuels in our electricity production is decreasing. Our goal is to achieve nearly emission-free production by 2025.
Secure and easy to use
Login is simple with online banking credentials or a mobile certificate
Frequently asked questions about the MyHerrfors online service
You log in to MyHerrfors using online banking credentials or a mobile certificate. The service is available 24/7 on a computer or mobile device.
Yes. You can view both open and paid invoices, and download them in PDF format if needed.
Yes, but only in certain cases. You can submit a change of address notice in MyHerrfors if you have an electricity sales contract with Herrfors.
If you only have a network service contract or a district heating contract, the notice cannot be submitted through the service.
In MyHerrfors, you can monitor your electricity consumption on a daily, weekly, and monthly level. You can also link the consumption to spot prices on an hourly basis.
Yes, if you are a district heating customer. Your own heat consumption is displayed in the service across different time periods.
Yes. You will receive notifications about renewal offers and can accept them directly in the service.
Yes. You can use MyHerrfors directly in your phone’s browser. The service is mobile-optimized.
Yes. You can change your phone number and email address directly in the MyHerrfors service.
Contact our customer service
Our customer advisors are happy to assist you with any questions or problems that may arise. We also welcome feedback or suggestions for improving the application. You can reach our customer advisors on weekdays from 10 AM to 3 PM at phone number 06-7815399 or by email at info@herrfors.fi