Online services
Herrfors’ online services are available to our customers around the clock, every day of the year.
Services for electricity customers
Contracts and billing
Make a new electricity contract
Make a price fixing
Submit a moving notification
Update your contact information
Manage contracts
Contract terms & downloadable documents
Customer service and contact
Customer service contact information
Contact form (contact customer service)
Contact form (contact sales)
Leave feedback
My electricity consumption and production
Sign into MyHerrfors
Monitor your own electricity consumption
Your own electricity consumption’s environmental impact
Monitor your own electricity production
Spot prices
Spot prices today and tomorrow
Control your smart home – spot price optimization
Services for business customers
Sign into MyHerrfors
Consumption monitoring and reporting
Order our electricity market report
Monitoring of own electricity production
In the MyHerrfors service you can easily view all the company’s information in one place.
To grant access rights, we first need to authorize an employee of the company, since login is done with a mobile certificate or bank codes.
Services for district heating customers
Contact information
Contact request
Consumption monitoring
Contract matters
Invoicing and payment
Request for pipe marking
District heating outage notification service
Contract terms & downloadable documents
Price lists for district heating
Herrfors Nät-Verkko
Fault reports
Outage notification service
Request for cable marking
Do you need help using our online services?
If you need assistance with logging in, using the services, or for example interpreting your electricity consumption data, our customer advisors are happy to help. Don’t hesitate to contact us – we’re here for you!
