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The Elli robot will start calling Herrfors customers in November to help them start using e-invoices.

We are currently experiencing technical issues in the Herrfors app, and the cost calculation is not functioning correctly. We are working to resolve the problem as quickly as possible. Thank you for your patience!

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The Elli Robot Helps Customers Start Using E-Invoices

The Elli robot will start calling Herrfors customers during week 44 to help them start using e-invoices. If you don’t answer the first call, the robot will try again – to ensure as many people as possible get help switching to e-invoicing.

The purpose of the call is to make it easier for customers to transition to e-invoices. With the help of the Elli robot, switching to e-invoicing is simple. The robot will ask for your bank so that we can send the e-invoice request to the correct bank. However, the robot will never ask for your login details or account information.

If you prefer, you can also activate e-invoicing directly in your online bank.