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We’re happy to welcome many new customers 💛

The strong interest in Spot+ and our price fixing options has brought many new customers to Herrfors, and we’re very happy about that. As a result, our customer service response times is currently slightly longer than usual. Thank you for your patience – we’ll get back to you as soon as we can!

Short power outage in Jakobstad

A short power outage affected over 9,700 Herrfors customers in Jakobstad on Wednesday afternoon, 28 January 2026. The outage occurred in connection with commissioning work on a transformer at Herrfors’ new substation in Sikören.

Important information:

  • Scope: Over 9,700 customers in Jakobstad affected
  • Cause: Commissioning of a transformer at the new substation in Sikören
  • Status: The outage was short-lived
  • Outage map: For information on current outages, see the Herrfors outage map

The power outage on Wednesday afternoon, 28 January 2026, has been resolved and electricity supply has been restored to all affected customers in Jakobstad.

We apologize for any inconvenience caused by the outage.